Review: Torque360 Software

Torque360 offers a specialized software solution tailored for auto repair shops, aiming to simplify daily operations and enhance overall efficiency. This platform is designed to handle a wide range of tasks crucial to running a successful repair shop, from managing customer interactions and scheduling appointments to handling inventory and invoicing.

One of Torque360’s standout features is its intuitive interface, which makes navigating through its various functionalities straightforward for mechanics and shop managers alike. It effectively centralizes customer data and vehicle histories, allowing for seamless communication and service tracking. This capability not only saves time but also improves customer service by ensuring accurate and timely information retrieval.

Additionally, Torque360 excels in its ability to generate detailed reports on key performance indicators such as profitability, technician productivity, and parts usage. These analytics empower shop owners to make data-driven decisions, optimize resource allocation, and enhance overall business performance.

Overall, Torque360 emerges as a robust software solution that addresses the specific needs of auto repair shops. Its user-friendly design, comprehensive feature set, and analytical tools make it a valuable asset for streamlining operations and driving growth in the competitive automotive service industry.

 

What Others Had to Say

Positive Feedback:

From: Elano S https://www.capterra.com/p/230557/Torque360/reviews/6096647/

“Amazing tool for small shops”
Pros: The tool is evolving every day. We use it on a daily basis and recommend it to our fellow shops in the area. You can always reach out to the friendly customer support for assistance. Kash is always supportive and ready to help.
Cons: Locating past invoices can be challenging. Without the precise RO (Repair Order) number, finding a specific invoice becomes a daunting task, especially if the customer has visited multiple times.
From: Zac H https://www.capterra.com/p/230557/Torque360/reviews/6123946/
“Why I Would Choose Torque360 Again”
Overall: Fantastic. They’re an awesome company, with an awesome product. They care deeply about making sure you have everything you need to make your work more seamless and efficient. I’d recommend them to anyone.
Pros: The ease of use is the biggest winner for me. It was easy to teach my staff how to use and then the companies customer service is just top notch. Any time we had a question they were right on it helping us.
Cons: If I had to choose a con, it would be that on rare occasions it would take a few seconds longer to load than you’d hope. But it was minimal and far from being an actual issue.

Negative Feedback

From: Kelli T https://www.capterra.com/p/230557/Torque360/reviews/6135726/

“FIRST TIME USER”
Overall: ITS BEEN JUST OK. WE REALLY MISS OUR OLD SOFTWARE AND EASY IT WAS TO VIEW AND MAKE CHANGES. ALSO THE LOOK OF THE INVOICE WAS VERY EASY FOR CUSTOMERS TO READ AND SEE THE DETAILS OF THE REPAIR. I KNOW THIS IS AN AUTOMOTIVE SOFTWARE, JUST WAS HOPING FOR SOMETHING A LITTLE EASIER FOR US TO USE AS AN RV REPAIR CENTER
Pros: WE LIKE THE PRICE AND THE CUSTOMER SERVICE THEY PROVIDE THE COLORS AND SCREEN GRAPHICS ARE GOOD
Cons: NOT USER FRIENDLY, VERY DIFFICULT TO MAKE CHANGES . THE INVOICE IS VERY BORING AND NOT INVITING TO A CUSTOMER. NOT ENOUGH SPACE FOR NOTES AND NOT ABLE TO REMOVE THE COLUMN FOR DISCOUNT.

Pricing

Torque360 offers three different subscriptions, all varying in cost and functions. The first is the Point of Sale plan for $62.99/month. The second is the Starter plan for $89.99/month. The third is the Turbo plan for $179.99/month. They also have a Supercharged package that varies in cost depending on your small business needs.

For more information, please visit the Torque360 website