Review: Autovitals Auto Repair Software

AutoVitals Repair Shop Software offers a comprehensive solution for automotive repair businesses, empowering them with advanced features to enhance efficiency, productivity, and customer satisfaction. With its user-friendly interface and innovative tools, AutoVitals streamlines various aspects of operations, from digital inspections to workflow management and customer communication.

One of the standout features of AutoVitals is its Digital Vehicle Inspection (DVI) capability. This feature allows technicians to conduct thorough inspections using tablets or mobile devices, capturing photos and videos to provide customers with clear visual explanations of recommended repairs. By leveraging technology to enhance transparency and communication, AutoVitals helps repair shops build trust and loyalty with their customers.

AutoVitals also excels in workflow management, offering tools for scheduling appointments, managing work orders, and tracking technician productivity. The software’s intuitive dashboard provides real-time insights into shop performance, allowing managers to identify bottlenecks and optimize resource allocation for maximum efficiency.

Furthermore, AutoVitals facilitates seamless communication with customers through automated service reminders, personalized follow-ups, and online appointment scheduling. By keeping customers informed and engaged throughout the repair process, AutoVitals helps repair shops deliver exceptional service and foster long-term relationships with their clientele.

Overall, AutoVitals Repair Shop Software is a powerful tool for automotive repair businesses looking to modernize their operations and stay ahead in a competitive market. With its advanced features, user-friendly interface, and emphasis on customer communication, AutoVitals empowers repair shops to thrive and succeed in today’s digital age.

What Others Had to Say

Positive Feedback

From: Sharon H https://www.capterra.com/p/199983/The-Digital-Shop/reviews/4612967/

“Top Automotive Digital Shop Program”
Overall: Customer service is fantastic. Especially when it comes time to needing help or information on how to do something. Also they continue to try to get a hold of for the monthly catch ups even when you are so busy you sometimes ignore their calls or emails. They do not give up. Kind of like holding you accountable.
Pros: Highly recommend AutoVitals! Being able to follow the process of the vehicle from drop off to pick up is so important. This system does it all. I love the training videos and the one on one contact when there are any questions or concerns. The best DVI in our minds. This program sells your service just with the pictures alone. You have to apply their services to get the most from it. There is a lot they offer and it is so nice having all our social, texting service, DVI and more under one roof.
Cons: There is a so much they offer in the shop program it takes a while to apply it all. We still don’t use all of it and we should for sure but still learning.
From: John M https://www.capterra.com/p/199983/The-Digital-Shop/reviews/2231670/
“Autovitals is changing the way we do business”
Pros: Autovitals electronic inspections has increased our ARO By over 10%, and our customer base has appreciated the transparency and information for their services and repairs. In addition, Autovitals Business Control Panel as allowed us to look at data points that have improved our knowledge of our customer base and utilizing the Campaign Manager we are able to market directly to our customers through email and text. Autovitals also provides a coach who can help with questions, suggestions and best practices. Our coach [SENSITIVE CONTENT HIDDEN] has been integral to the success we have experienced.
Cons: Adoption of new systems processes are always challenging, but the juice is worth the squeeze with Autovitals.

Negative Feedback

From: Robert G https://www.capterra.com/p/199983/The-Digital-Shop/reviews/4417628/

“Review”
Overall: Lately the system is very slow and or down. Locks up and ne response. This has been the last year or so.
Pros: I like the inventor part. Won’t let you sell something you don’t have
Cons: Scheduling doesn’t work very well. Needs to be reworked.

Pricing

Autovitals has multiple different subscriptions, each offering different things for different prices based on your small business needs.

For more information, please visit the Autovitals website